Terms and Conditions

Provider – Top Petrov Ltd, 85 InwoodRoad, London, TW31XH, tel: 07453541515

1. Quotation does not constitute a booking confirmation. A booking time slot is only reserved once full payment or deposit (unless otherwise agreed) has been received.

2. On the day of cleaning the property must be ready for the team, the property must be empty without additional work on your part.

3. If you cancel the cleaning on the same day, without a 24 hour notice, you will need to pay 50th percent of the cleaning price.

4. Our guarantee is valid 5 working days after our Service. Noted: no one should live in the property after the cleaning, no masters or contractors, no viewings. After received Check report from authorized inventory Inspection , our team will be coming back free of charge.

5. Order to reserve your slot Professional End Of Tenancy Cleaning Service, including percent deposit for booking appointment save date (*case of Cancellation, until before date the deposit will not be paid back).

6. Payments
The Customer shall pay all Cleaning Charges due under this Agreement after its receipt of the Provider’s invoice in respect of them. All amounts stated are exclusive of all value-added taxes and must be paid by Cash, Direct Debit or Bank transfer. If the Customer does not pay any amount properly due to the Provider in connection with any Cleaning Services, the Provider may claim interest and statutory compensation from the Customer pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.